Terms of service

Terms of Service

Trade Name: NOE VELARRO
Email: info@noevelarro.com
Phone: +91 9074773763

By accessing or using the services of NOE VELARRO, you agree to comply with these Terms of Service. Please read them carefully before placing an order or using our website.

1. Acceptance of Terms

By using our website, mobile app, or purchasing products from NOE VELARRO, you agree to:

  • Follow these Terms of Service

  • Comply with all applicable laws and regulations

  • Accept responsibility for providing accurate and truthful information

If you do not agree with any part of these terms, you must refrain from using our services.

2. Orders and Payment

  • All orders must be prepaid at the time of purchase.

  • Payment methods accepted will be displayed on our website at checkout.

  • NOE VELARRO reserves the right to cancel or refuse orders at its discretion.

  • Prices, promotions, and product availability are subject to change without prior notice.

3. Shipping Policy

  • Domestic Orders (India): Delivered within 6 to 8 working days.

  • International Orders: Delivered within 8 to 10 working days.

  • Delivery timelines are approximate and may be affected by holidays, customs, or unforeseen delays.

  • Customers will receive tracking information once the order is shipped.

4. Return & Exchange Policy

  • Returns or exchanges are accepted only for:

    • Quality issues (wrong item, damaged, defective)

    • Size issues (if the wrong size is delivered)

  • Requests must be made within 7 days of delivery.

  • An unboxing video and clear images are required for return/exchange approval.

  • Only exchanges are allowed; refunds are not provided.

5. User Responsibilities

When using NOE VELARRO services, you agree to:

  • Provide accurate and complete personal information

  • Maintain the confidentiality of your account and payment details

  • Avoid unlawful, harmful, or fraudulent activities

6. Intellectual Property

  • All content on the NOE VELARRO website, including text, images, logos, designs, and branding, is the property of NOE VELARRO.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Limitation of Liability

  • NOE VELARRO is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

  • We are not responsible for delays caused by courier services, natural events, or customs clearance for international shipments.

8. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Modifications to Terms

NOE VELARRO reserves the right to modify these Terms of Service at any time.
Any changes will be effective immediately upon posting to the website. Customers are encouraged to review the Terms periodically.

10. Governing Law

These Terms of Service are governed by the laws of India, and any disputes will be subject to the jurisdiction of Indian courts.

11. Contact Information

For any questions or concerns regarding these Terms of Service:

NOE VELARRO
📧 Email: info@noevelarro.com
📞 Phone: +91 9074773763