Privacy policy

Privacy Policy

Trade Name: NOE VELARRO
Email: info@noevelarro.com
Phone: +91 9074773763

1. Introduction

NOE VELARRO values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us, make a purchase, or contact us for support.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal information:

a) Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing address

  • Shipping address

  • Order details and purchase history

b) Communication Information

  • Messages sent to us via email or phone

  • Customer service inquiries

  • Feedback, complaints, or reviews

We only collect information that is necessary to provide our products and services effectively.

3. How We Use Your Information

Your personal information may be used for the following purposes:

  • To process and confirm your orders

  • To arrange shipping and delivery

  • To communicate order updates and tracking details

  • To respond to your inquiries and provide customer support

  • To improve our products, services, and customer experience

  • To comply with legal obligations

We do not use your information for unlawful or unauthorized purposes.

4. Sharing of Information

NOE VELARRO does not sell, rent, or trade your personal information to third parties.

Your information may only be shared with:

  • Trusted logistics and delivery partners for order fulfillment

  • Payment processing partners for secure transaction handling

  • Legal authorities if required by law

All third-party partners are expected to maintain the confidentiality and security of your information.

5. Data Security

We take reasonable administrative and technical measures to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal and regulatory requirements

Once the information is no longer required, it is securely deleted or disposed of.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (subject to legal obligations)

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

NOE VELARRO reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting.

We encourage customers to review this page periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

NOE VELARRO
📧 Email: info@noevelarro.com
📞 Phone: +91 9074773763