Refund policy

Payment Policy

  • All orders must be prepaid at the time of purchase.

  • We do not offer Cash on Delivery (COD).

Return & Exchange Policy

We strive to deliver the best quality products. If you experience any issues, please review the guidelines below:

Eligible for Exchange

  1. Quality Issues

    • Wrong item delivered

    • Defective product

    • Damaged product

  2. Size Issues

    • Exchanges are allowed for size concerns.

    • Customers are advised to carefully review the size chart before placing an order.

    • If the delivered product does not match the ordered size, it will be eligible for exchange.

Return/Exchange Conditions

  • Requests must be made within 7 days of delivery.

  • An unboxing video and clear images are mandatory for return/exchange approval.

  • The product must be unused, in original condition, and with original packaging intact.